Privacy Policy

Zain Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

1. Information We Collect

We may collect several types of information from and about users of our Service, including:

• Personal Information: We may collect personal information that you provide directly to us, such as your name, email address, phone number, and other identifiers when you register for an account, enroll in courses, or communicate with us.
• Educational Information: We collect information about your educational activities, including courses enrolled, progress, completion status, and assessment results.
• Payment Information: When you make purchases through our Service, we collect payment information, which may include credit card details, billing address, and transaction history.
• Device Information: We may automatically collect certain information about your device, including IP address, device type, operating system, browser type, and mobile network information.
• Usage Data: We collect information about how you interact with our Service, including the pages you visit, the time and duration of your visits, and the content you view.

2. How We Use Your Information

We may use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process and manage your account registration and enrollment in courses
• Track your progress and provide personalized learning experiences
• Process payments and manage billing
• Communicate with you about your account, courses, and updates to our Service
• Respond to your inquiries and provide customer support
• Monitor and analyze usage patterns and trends to improve our Service
• Protect the security and integrity of our Service
• Comply with legal obligations

3. Sharing Your Information

We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors, service providers, and other partners who help us provide the Service, such as hosting providers, payment processors, and analytics services.
• With Educational Partners: We may share information with educational institutions, teachers, or content providers who are involved in creating or delivering the courses you enroll in.
• For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with third parties when you have given us your consent to do so.

4. Data Security

We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. Children's Privacy

Our Service is intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

If you are a parent or guardian and you believe your child has provided us with personal information without your consent, please contact us at the email address provided below.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information
• The right to correct or update your personal information
• The right to request deletion of your personal information
• The right to restrict or object to processing of your personal information
• The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Last Updated: May 15, 2025